EBT Cardholder Resources

Cardholders are advised to contact their state agency regarding any benefit questions. The number is commonly found on the back of the EBT card. A listing of state hotline numbers and websites may also be found at


Supplemental Nutrition Assistance Program (SNAP) Retailer Questions

If you are a SNAP retailer or are interested in becoming a SNAP retailer and have questions, please contact the SNAP Retailer Service Center at 1-877-823-4369.


Quest Agreements Processes

Quest Agreements Process Flow

Quest Agreements Process Flow Explanation


White papers

Co-Branding of EBT Cards: Review and Identification of Issues White Paper


EFTA’s eGovernment Payment Council